Tag Archives: communication

Inside IBM Design: The era of fetishizing the process of design is finally ending

Can you teach an old company new tricks? IBM’s metamorphosis into the world’s largest design-oriented company hasn’t been easy. The Loop, a new documentary produced by digital design company InVision, gives an illuminating peek into how the 109-year old company is convincing staff that embracing a design mentality is the key (more…)

A lesson in how to respond graciously in the face of outrageous provocation

It takes a special kind of cool to shrug off insults in an email and respond politely. It takes even more sangfroid when the insults are racially tinged and reference your family. Yet that’s exactly how Richard Buery, a New York City deputy mayor, handled emails from Dan Loeb, a billionaire hedge (more…)

It’s better to understand something than to know it

“Knowing” and “understanding” are related concepts, but they’re not the same. Each is a distinct mental state involving cognitive grasp: Knowing is static, referring to discrete facts, while understanding is active, describing the ability to analyze and place those facts in context to form a big picture. Without knowledge, understanding is impossible. (more…)

Canada’s broadcast watchdog says d’accord to the ‘f-word’

Bonjour, and welcome to the brave new age of radio. The word “fuck” is now officially allowed on Canadian airwaves, during the day, with some notable limitations. Namely, the programming must be in French. The Canadian Broadcast Standards Council decided on Nov. 7 that “the English f-word does not have the same (more…)

Facebook’s latest “horrible idea” is asking users to upload nudes to prevent revenge porn

Out of all the major tech companies, surveys show that users trust Facebook the least, so it should come as no surprise that its newest controversial idea was met with the simple reaction: “nope.” In a test, the company is asking users to upload their nude photos, in order to prevent (more…)